You watched them go through training. You paired them with your best people. You gave them time to settle in. And they're still making mistakes. Small ones at first. A detail missed here, a step skipped there. Those small things compound. And somewhere around the 60 to 90 day mark, when they're supposed to be handling work independently, you're still cleaning up behind them. So what went wrong? The assumption that kills onboarding before it starts Most onboarding programs are